Identity first. The system is downstream.
Refund & Returns Policy
Last updated: 1 July 2026
Who we are
Vital Nimbus is operated by Damian M. Bronzel as a sole trader based in Basel, Switzerland. For the purposes of European data protection law, Damian M. Bronzel is the data controller. For the purposes of the California Consumer Privacy Act (CCPA/CPRA), Vital Nimbus is the business that processes your personal information.
You can contact the controller for any privacy matter at support@vitalnimbus.store.
What this policy covers
This policy governs refunds and returns for digital products purchased on vitalnimbus.store — currently The Science of Becoming ebook (PDF, instant download). It works together with our Terms & Conditions.
The short version
All sales of digital products are final. Because delivery is immediate and a digital file cannot be returned in any meaningful sense once accessed, we do not offer refunds for change of mind, dissatisfaction, or accidental purchase after the file has been delivered.
The exceptions — where we do refund
- Duplicate charge. You were billed more than once for the same order.
- Technical delivery failure. You paid and did not receive the file, and we cannot resolve delivery within a reasonable time after you contact us.
- Material misdescription. The delivered product materially differs from its description on the site. To claim, email support@vitalnimbus.store within 14 days of purchase with your order confirmation. Approved refunds go back to the original payment method; processor timelines (Stripe or PayPal) apply, typically 5–10 business days.
EU and UK customers
By completing your purchase you expressly consent to immediate digital delivery and acknowledge that this waives the standard fourteen-day right of withdrawal under the EU Consumer Rights Directive and UK Consumer Contracts Regulations. If you wish to retain that right, do not download or access the file, and contact us within fourteen days of purchase to cancel.
Consumer rights
Nothing in this policy limits any mandatory rights you hold under the consumer-protection law of your country. Those rights apply alongside this policy.
Contact
For any privacy question, request, or complaint:
Damian M. Bronzel — operating as Vital Nimbus
Basel, Switzerland
Contact
Questions? Reach out, we're here to help.
© 2026. Vital Nimbus, All rights reserved.


